Staff shortages due to COVID and the Winter weather are putting immense strain on couriers across NZ. It's an everchanging situation with different regions impacted at different times. When a region is classed as 'high pressure' we are opting to send our parcels through an alternative courier service and the majority of our parcels are being delivered within 1 - 3 days however we are still seeing some delays. While we cannot guarantee delivery on your preferred date, we will try our best and ensure we provide you with timely updates on the delivery of your gift. We thank you for your patience and understanding as we work through this.
||1- 2 business days|
||2-3 business days|
||Please add an extra 2-3 days|
Standard Shipping Rates
|Orders valued between $150 – $449.99 to a single address
High Volume Shipping Rates
Dispatch can take up to 7-14 days for large orders (50+ gift boxes). We will email you directly about this confirming the exact timeframe, or you can contact us before you place your order on firstname.lastname@example.org or 027 839 3354.
|Orders valued between $499.00–$999 going to a single address
|Orders valued between $1,000 –$2,499 going to a single address
|Orders valued over $2,500 going to a single address
Where do you deliver to?
We currently deliver to New Zealand residential and business addresses only (no PO Box addresses).
How do I get same day dispatch?
When placed before 2pm on a business day, your order will be dispatched on the same day.
What days are deliveries made?
Gifts are delivered Monday - Friday (excluding public holidays).
Do you provide urgent or weekend delivery?
If you require an urgent delivery or you would like your gift hamper to arrive on a Saturday, please email us at email@example.com
What is your return policy?
We want to make sure everyone is happy and loves their Little Koha gift box. If, for some reason, that was not the case for you, please let us know as soon as possible. We would be happy to work with you on a resolution. Email firstname.lastname@example.org
View full Returns and Refund Policy