Delivery Timeframes
The following dates have been recommended to us by our main courier provider NZ Post. While we aim to deliver your parcel on the day you have selected by dispatching it 1-2 days prior for North Island and 2-3 days prior for South Island (2 days earlier if rural), we can never guarantee an exact delivery date due to it being out of our control. 98% of our gifts arrive on time, however, sometimes gifts will arrive earlier or possibly later depending on the courier schedule.
Please note all our gifts are Signature Required due to their value. If you would like this removed please contact us prior to dispatch.
Standard Delivery Times
|
Auckland
|
Overnight - business days or enquire for same day delivery / Click & Collect
|
|
North Island
|
1- 2 business days
|
|
South Island Economy |
2-3 business days |
|
South Island Express
|
1-2 business days ($10 surcharge - add to gift cart by clicking here)
|
|
Rural delivery
|
Please add an extra 2-3 days to each region |
Standard Shipping Rates
|
Orders valued over $189 to a single address |
FREE Shipping |
|
Auckland |
$8.99 |
|
North Island
|
$13.99 |
|
South Island
|
$19.99 |
| South Island Express Shipping |
$29.99 (add the $10 surcharge to upgrade from economy to express by clicking here) |
High Volume Shipping Rates
Dispatch can take up to 7 days for large orders (30+ gift boxes). We will email you directly about this confirming the exact timeframe, or you can contact us before you place your order on info@littlekoha.co.nz or 09 528 6034.
| Orders valued over $750 going to a single address |
$39.99 (Auckland) $69.99 (North) $109.99 (South) |
| Orders valued over $1500 going to a single address |
$69.99 (Auckland) $99.99 (North) $149.99 (South) |
| Pallet delivery | POA |
FAQs
Where do you deliver to?
We currently deliver to New Zealand residential and business addresses only (no PO Box addresses).
How do I get same day dispatch?
When placed before 2pm on a business day, your order will be dispatched on the same day.
How do I get same day delivery?
We offer same day express delivery within Auckland by request. Please contact us directly for pricing or you are welcome to collect from our Pt England address between 12-3pm weekdays.
What days are deliveries made?
Gifts are delivered Monday - Friday (excluding public holidays).
Do you provide urgent or Saturday delivery?
If you require an urgent delivery or you would like your gift hamper to arrive on a Saturday, please email us at info@littlekoha.co.nz
What is your return policy?
We want to make sure everyone is happy and loves their Little Koha gift box. If, for some reason, that was not the case for you, please let us know as soon as possible. We would be happy to work with you on a resolution.
View full Returns and Refund Policy
